Step-by-step manual
Follow the steps below to successfully register a controller as an official BMair service partner. If you are not an official BMair service partner, please contact BMair for assistance with registration.
Make sure to register the system only after installation. An automatic pressure test will be performed, so the system must be fully installed and operational.
To register a BMair Connect, you’ll need the BMair app. Access to the app is exclusively available to authorized service partners to ensure secure and professional installation.
Simply download the app by selecting one of the App stores.
Log in using the credentials provided to you. This is a personal account linked to the company you work for. This ensures that future inspection reports are issued in your company’s name and logo.
Don’t have login credentials yet? Please contact your local BMair branch — they’ll be happy to assist you.
The first step in the registration process is entering the machine details. Please fill in this information as accurately as possible — it helps end users easily locate the machine in the online portal later on.
If the machine brand and model are not yet available in the system, you’ll be prompted to describe the type of machine (e.g. 'tracked excavator'). The machine type will then be created automatically.
Enter the end user’s details here, including name and location. This information won’t be immediately visible in the app — it will first be verified by the system. Once verified, the machine will be registered under the customer’s name.
It’s important to provide this information as accurately as possible to ensure the machine is directly linked to the correct end user. As a dealer, you’ll also be able to view the machine later on.
If this is a new user, please also enter their contact details. These will later be used to send an email invitation to create an account.
Now it’s time to establish a connection with the controller. Make sure both the controller and the machine are powered on. The app will connect to the controller via Bluetooth, so ensure Bluetooth is also enabled.
First, select the language you want to use for the controller. Then choose the applicable standard for your region. The available standard options will depend on your current location.
Last, Select the correct controller — you can recognize it by its serial number if multiple options are shown. Tap the correct BMair Connect device to initiate the connection. The controller will automatically transmit all detected components, such as the system and filters.
The registration is complete!
The app will now send the entered information to the controller via Bluetooth and to the online portal via the internet. Once this is done, a checkmark will appear on the screen. Do not close the app or the controller until the checkmark is visible.
In step 5, you selected a standard. You are now asked to review all requirements associated with that standard. If the installation meets a requirement, you can check it off. This information will appear later on the test certificate, which will be accessible to the end user.
The certificate is issued under your company’s name, so please ensure the checklist is completed truthfully and accurately
You will be asked to upload photos of the complete installation. These will also be accessible to you later in the portal.
This also enables BMair to create better installation manuals, which will later be available in the app. This allows every installation partner to access the manual, ensuring we don’t have to reinvent the wheel each time.
The registration is complete!
The app will now send the entered information to the controller via Bluetooth and to the online portal via the internet. Once this is done, a checkmark will appear on the screen. Do not close the app or the controller until the checkmark is visible.
